Frequently Asked Questions

All orders are sent out via economy road freight service with one of our couriers. Different courier companies sometimes specialize in delivery to certain areas so we choose the most suitable one for your order. Deliveries to major city centres usually take 2-3 working days, whereas outlying or regional areas can take 4-5 working days. With the current Covid-19 situation delays could be expected with deliveries to some areas. Once your order has been dispatched, we’ll update your online account with the relevant courier and tracking info so you can follow the progress of your parcel.